TruLease is a specialized address service that partners with commercial building owners to offer you commercial addresses that are recognized and accepted as real physical business addresses by vendors.

TruLease comes with a lease agreement that has similar legal rights and enforcements to any other commercial lease you might see.

TruLease also comes with supporting services such as on-site visits, phone verifications, and a utility bill. This ensures that you can use the service to satisfy most requirements that you may encounter.

Yes, TruLease provides you with a genuine U.S. physical address. It is not linked to a mailbox, registered agent office, or coworking/virtual office. TruLease achieves this by partnering with commercial building owners to offer and lease office suites in their buildings. Therefore, you must sign a full lease agreement, just as you would when leasing any office space.

No, your TruLease leased address is not classified as a CMRA address by the USPS. You can read more about how address type is determined here.

In order to use TruLease, you must meet the following requirements:

• EIN: Obtain a business EIN to authenticate your entity’s existence.
• LLC or Operating Agreement: Provide a copy of your business’s incorporation documents or LLC Operating Agreement.
• USPS Form 1583: Submit a notarized USPS Form 1583 along with two forms of identification, including one with a photo.
• Account Holder: The individual opening the account must be an authorized officer/manager of the company.

Proof of funds is required only for those who sign up for TruLease Standard and pay rent on a monthly basis. If you're on the TruLease Annual plan, this does not apply to you.

Proof of funds is when you provide documents to prove that you have sufficient funds to cover the full 12 months of rent that you are legally obligated to pay for when you sign a one year lease.

Acceptable proof of funds documents are:

• Bank statement or bank letter issued within the past 2 months showing you have at least $12,000 daily average balance in your bank account. The bank can be domestic or international and must be either in the company's name or under the name of the company officer/manager/owner; or
• 2 months income proof showing you generate at least $3000 in monthly sales revenue. This can be bank statement showing incoming deposits or merchant sales statement showing the total monthly revenue received; or
• A mix of at least $6000 daily average balance in your bank account and $1500 in monthly sales revenue.

In the event that you are not able to show sufficient funds, you will be required to sign up for TruLease Annual in order to rent an office through us.

TruLease is available to citizens of most countries. However, if you are a citizen of Morocco, Mexico, the United Arab Emirates, Saudi Arabia, Egypt, Nigeria, Oman, Republic of North Macedonia, or Turkey, monthly plans are not available to you.

If you wish to rent an office through TruLease, you will need to sign up for the annual plan.

TruLease comes bundled with 2 addresses: A mailbox address and a physical office address. You do not need a separate mailbox plan in this case.

If you already have a mailbox address, you can upgrade to the TruLease Plan and keep your mailbox address. In this instance, you only need to go through the lease agreement signing process to get the physical business address.

If you would like to keep the physical address separate from your mailbox address (say, it's for personal use), then you would want to sign up for a separate TruLease account.

The lease agreement is a standard commercial lease agreement. It outlines:

• The date when the lease starts
• The term of the lease, which is usually set to 1 year
• The monthly rent for the lease
• Terms on the use of the office
• Lessor name and signature
• Your business name, your name as the authorized signatory for the company, and your signature

It usually takes about 1-2 business days to go through the entire lease agreement signing process. The process can be expedited if you prepare all the required documents ahead of time.

Unfortunately, you cannot view the lease agreement beforehand. Each lease agreement is customized for each location based on each lessor's specific situation and terms.

However, you will have the ability to review the lease agreement before signing it. Once you sign up and send us the required documents, we will draft up the lease agreement for you to view.

If you decide not to proceed with it, we will cancel the account and refund you the initial sign up fee. Just make sure to do this within the first 30 days so that it's covered under the cancellation policy.

Yes, each TruLease office address is distinct and has a its unique suite number that differentiates your office from another person's.

The suite number for the office address is assigned by VPM and cannot be selected.

There are no discounts for TruLease because it is a high-demand product with limited address availability.

Other businesses that offer a one-time fee for a "lease agreement" often provide agreements that don't meet compliance regulations for a physical address. It's rare to find a legitimate office rental for a one-time fee, which raises concerns about the validity and legitimacy of such agreements.

TruLease partners with commercial property owners to offer genuine office suites, following a traditional leasing process. Our method closely mirrors what you'd experience if you leased the office space directly. We simply make the leasing process easier and more accessible to you.

TruLease can work with financial institutions but the service does not help you navigate through the KYC process with those institutions, and in particular, fintechs.

Fintechs are more strict when it comes to verifying your business address. In many cases, a lease agreement alone is not sufficient. You may need to provide additional documents, such as a utility bill, to show that you actually make use of the office.

Fintechs are financial technology service companies that leverage software to provide financial services. They are not traditional banks and do not hold FDIC insurance themselves. Instead, they work in partnership with traditional banks, meaning your accounts are technically held with those underwriting banks.

Fintechs typically require a physical address where you do most of your work or where your business is actively conducted, such as an office, warehouse, or even your home. Banks may also accept international addresses. However, the following addresses are not accepted:

• PO boxes
• Virtual mailboxes or virtual addresses
• Coworking centers
• Registered agent offices
• Virtual offices
• Law offices

The primary issue with fintechs is how new they are. Because they are fairly new in the industry, many policies and processes have not yet been solidified. Therefore, policy updates may happen quickly in order to comply with the laws. This translates to less reliability and predictability on what's going to happen to your account. Traditional banks are much more established and have polished their procedures and processes over years and decades.

In addition to that, fintechs work with banks and other partners to provide you financial services. This means that you have to go through multiple layers of underwriting reviews. This includes a review from the fintech and another from the bank.

If you are adamant about using a fintech, we recommend that you consider opening a second bank account with a traditional bank to help mitigate risks.

You may be required to provide proof of address, such as a lease agreement, utility bill, insurance document, business license, or other official documents showing that the address is linked to your business operations. Some banks may also request additional verification to ensure compliance.

More and more financial institutions now require you to provide a utility bill that's under your business name. Since TruLease help you rent a real office, you can actually setup a utility service under your own business name through our custom utility service add-on. We help you setup and install the utility service.

Setting up your own utility service takes time, so it's best that you do this in advance before you need it. Budget about 1-2 weeks to get a utility service ordered, installed, and the first utility bill issued by the service provider.

You can use TruLease to open merchant accounts. However, some merchant service providers may request for additional proof such as a utility bill or an on-site visit. For this reason, TruLease offers you a utility bill and support for phone or on-site verification.

To successfully register or renew in SAM.gov, your entity must have a Commercial and Government Entity (CAGE) code assigned by the Defense Logistics Agency (DLA). The CAGE code rules now require a "physical address," not just a mailing address. Recent changes have tightened these requirements, emphasizing the need for physical address validation.

Acceptable physical addresses include residential addresses, commercial office addresses, business incubators, co-working spaces with a dedicated desk, storefronts, warehouses, and industrial sites. Unacceptable addresses include PO boxes, virtual mailbox addresses, temporary housing, shared residential addresses, and registered agent/incorporator services addresses.

Avoid attempting to bypass these requirements. The DLA reviews your CAGE information annually during renewal, and issues with your address can delay your renewal and have severe consequences. Ensure your physical address meets the criteria with the required documents for legitimacy and proper identification.

No, obtaining a driver’s license is not possible with TruLease. Furthermore, state regulations require a residential address and proof of address, which cannot be established with a commercial address.

It's highly recommended that you do not depend on one single vendor when there are other alternatives available. For example, different banks have different risk tolerances and underwriting requirements. So while one bank may be more friendly to internationals, another bank may not. The same goes for merchant accounts.

Therefore, we recommend that you prepare a list of vendors to work with whenever possible. This is not possible with Amazon (there's only one) so in such a case, we take special care to work with you to get your Amazon account up and running.

Neither the TruLease office address nor the mailbox address are allowed for use as your Google Business location. Google My Business (GMB) requires that you service walk-in traffic. This requirement is stated in the Google Business Profile Terms, which prohibits online-only businesses from being eligible for a Business Profile.

As the office suite is not for general walk-in traffic or to serve such traffic, you cannot use it to list yourself on GMB.

Yes, you can receive mail at the physical office address. In fact, many financial institutions will ship their initial welcome packet and credit/debit cards only to the physical address.

Mail received at the office address will be forwarded to your mailbox on a weekly basis. With the extra transit time, mail may take about 1 week to show up in your online mailbox. Once it's in your account, you can process the mail and either read the mail online or forward it to another destination.

Unfortunately, VPM does not offer fax services. However, there are several online fax options that are available. Here are some that you might find useful:

• HelloFax
• eFax
• OneSuite - FAX
• Faxzero

No, phone numbers or SIMs are not provided as part of TruLease. TruLease only includes a physical address and lease agreement for business use, as well as services to help manage your mail.

If you need phone service, we recommend that you check out the VOIP services out there that can provide you a number at competitive rates. It's recommended to use OpenPhone.

First, you’ll need to sign up for the TruLease plan. Once you have fully executed the lease agreement to rent an office, you can then request a utility bill. The bill will usually be provided to you on the same day or the following business day.

No, the utility bill is not a standalone product. It is an add-on to TruLease and only works when paired with a lease agreement. You must have both a utility bill and a TruLease lease agreement together for the service to be valid.

A custom utility bill is a utility bill issued under your business name. To get one, you need to install a landline phone or internet service directly in the building where your office is located.

We help you find the right utility provider, set up accounts, and handle the installation process, saving you time and effort.

The process involves three simple steps:

• Consultation: We discuss your utility needs and preferences.
• Provider Selection: We present you with options and help you choose the best provider.
• Setup and Installation: We handle the account setup, paperwork, and coordinate with providers for the installation.

Costs is broken down into 4 major components:

• VPM Setup Fee: A non-refundable service fee charged by VPM to help you order, schedule, and install the utility service for your office.

• Utility Service Installation Fee: A non-refundable installation fee charged by the utility service provider as part of setting up your utility service. This can sometimes be waived. But budget around $100 for this.

• Utility Service Monthly Fee: This fee is charged by the utility service provider. The cost depends on the service procured for your office. We will find the most affordable option that meets your needs. You will pay this fee directly to the utility service provider. Budget landlines to be $30-$70 per month and Internet line to be $80-$110 per month.

• Utility Service Contract Term: Some service providers will offer cheaper monthly fees and may even waive the installation fees if you sign up for an annual contract. Most providers allow month-to-month contracts.

Yes, you can get a utility bill under your business name through the custom utility service add-on.

Ordering and installing the utility service takes about 1-2 weeks to complete. Once installed, the provider will usually generate the first bill within a few days of installation. We generally recommend budgeting 2 weeks from ordering to getting that first bill.

Yes, you can cancel, but there are certain restrictions. Most are month-to-month and can be canceled at any time without penalty. Some utility services may require a 1-2 year contract. Long term contracts can also sometimes provide cheaper prices. We will inform you of the costs and terms when we set up the service.

You can either cancel this on your own or have us assist you with canceling the service. We will charge a separate service fee to assist you with doing this work.

Yes, you can set up the utility service again after cancellation. However, you must have properly canceled your previous service without any outstanding balance to the provider. Otherwise, the provider will likely not do it for you unless you pay off your owed balance along with any penalties. We will also charge our service fee for setting up the service again.

Our cancellation policy allows for cancellation with full refund within 30 days of signing up if the lease agreement has not been fully executed. If it’s past the 30-day mark and the lease agreement has not been fully executed, you may cancel your plan; however, refunds will not be provided for past subscription fees.

If the lease agreement has been fully executed, then you will be allowed to terminate the lease early if ALL of the following conditions are met:

• The termination request is submitted within 30 days of the lease starting date or the date you signed up, whichever is later; and
• You have not yet received any mail; and
• You have not requested and obtained a lessor's utility bill; and
• You have not installed custom utility service.

If you are allowed to terminate the lease early, there will be no refunds for any past rent and deposit payments. Those on the TruLease Annual plan will have their rent prorated to the nearest month and the remaining unused portion of the payment will be refunded less $1200 early termination fee.

For all other cases, you must fulfill the contract for the entire term. No early termination will be allowed regardless of your specific circumstances.

Canceling the service effectively means that you have moved out of the office. Therefore, you are no longer authorized to use the physical address after cancellation. You must update all uses of the address to another address.

When your account is closed, any mail received will be returned back to the sender. Your mail will get returned to the sender with wording indicating that the individual/company is no longer at this address. This helps to notify the sender that you're no longer at this address. Important mail senders like your financial institutions will usually reach out to you to obtain new address information.

If you complete the contract term and close your account without any outstanding balance, you can reactivate your TruLease address service. The current reactivation fee is $2000 and is subject to change at any time.

TruLease is a service that helps you rent an office. We provide the following guarantees:

• We guarantee that the physical address we provide you is NOT any of the following types of address:
  • A PO Box
  • A Mailbox address
  • Linked to a virtual office center
  • Linked to a registered agent office
  • Linked to a coworking center
  • Linked to a law firm
• We guarantee the mail servicing.
• We guarantee your ability to install a utility service under your name or to request for a lessor's utility bill.

If you find some evidence that the office we rented you is linked to those listed above, then that means we are not renting you an office that we advertised and we'd be happy to offer you a refund. Reasons coming from a bank is NOT evidence. Acceptable evidence are those that you find on Google (ie. Google Maps) where the office building (without a designated suite) is linked to one of the above. In fact, we encourage you to Google the office address that we assign you before you sign the lease to confirm whether the address is acceptable.

As another example, if you are not able to get a utility service installed under your name, then that's certainly a failure on our end and we'd be happy to arrange some sort of credit or partial refund.

However, how you use the address is not within our control and therefore the outcomes of your use are not covered by our cancellation policy. While we understand that you may have specific use in mind, it doesn't mean that you can use any office address for such use. It's therefore your responsibility to make sure that you do your research ahead of time before you sign up for our service.